TERMS & CONDITIONS
Important Legal Notice
By using Tranzit Express Inc. services, you agree to be bound by these Terms & Conditions. Please read carefully as these terms govern your relationship with our freight brokerage services.
LEGAL STATUS
Tranzit Express Inc. is a licensed freight broker operating under the U.S. Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA). Tranzit Express Inc. does not act as a motor carrier and is not responsible for the physical transportation of freight. By using Tranzit Express Inc.’s services, the Customer agrees to be bound by these Terms & Conditions.
DEFINITIONS
Freight Broker:
Tranzit Express Inc., acting solely as an intermediary between the Customer and the Carrier.
Carrier:
A licensed motor carrier who performs the transportation of goods.
Customer:
Any party using Tranzit Express Inc.’s services, including registered users, account holders, and shipment arrangers.
Bill of Lading (BOL):
A non-negotiable shipping document that must be issued by Tranzit Express Inc. and used for all shipments.
BROKERAGE ROLE & LIABILITY
Tranzit Express Inc. does not handle, store, or possess freight. All liability for loss, damage, or delays rests with the Carrier. Tranzit Express Inc. ensures all Carriers are properly licensed and insured at the time of dispatch.
CUSTOMER OBLIGATIONS
Customer is responsible for:
- Providing accurate shipment details (weight, class, dimensions, NMFC code).
- Using Tranzit-issued BOLs.
- Preparing freight for transport (packaging, labeling, and loading/unloading arrangements).
- Ensuring sites are accessible for equipment unless additional services are ordered.
- Paying all fees related to services rendered, including accessorial charges and reprocessing fees.
BILL OF LADING (BOL)
Use of the Tranzit Express Inc. BOL is mandatory. Failure to use the official BOL may result in cancellation, denied claims, loss of discounts, and a $95 reprocessing fee.
ACCESSORIAL FEES
Charges include but are not limited to:
PRICING STRUCTURE
- LTL shipments are based on freight class, dimensions, weight, and zip codes.
- TL and partial truckload services include 2 hours of detention; $75/hour beyond 2 hours, max $600/day.
- TL cancellations under 4 hours of scheduled time are charged $350 or 20% of load value.
- Oversized/expedited shipments may incur additional charges.
CLAIMS & DAMAGES
- Claims must be submitted within 48 hours of delivery.
- Claims must be paid in full before any claim processing.
- Tranzit Express Inc. will assist but is not liable for Carrier-caused damages.
INSURANCE & LIABILITY LIMITS
LTL:
Carrier limited to $0.10/lb.
TL:
Carrier required to carry $100,000 cargo insurance.
Recommendation:
Customers are encouraged to obtain third-party insurance.
DISPUTE RESOLUTION & VENUE
- All disputes must be resolved by binding arbitration under AAA in Sumner County, TN.
- Tennessee law governs.
- Legal and collection costs are Customer’s responsibility.
ACCEPTANCE
Use of Tranzit Express Inc. services, including quote requests and shipment booking, signifies full acceptance of these Terms & Conditions.